Build a culture of responsible gaming
tkbaje believes that entertainment is truly enjoyable only when it is experienced consciously and in a controlled way. Your wellbeing and safety are our highest priority.
Why is responsible gaming important?
Online gaming is an enjoyable form of entertainment. However, uncontrolled play can have a negative impact on your personal, family, and financial life. tkbaje always wants every one of our users to enjoy games with pleasure, safely, and with full awareness.
Our responsible gaming guidelines will help you set the right limits, assess your gaming habits, and get help when you need it. Remember — gaming should be used as a form of entertainment, not as a source of income.
The minimum age to access tkbaje is 21 years. It is our ethical responsibility to keep minors away from any form of gaming activity, and we take this very seriously.
Gaming should be a small part of your daily life. Always prioritise family, work, and health.
Important Warning
If you feel that gaming is getting out of your control, or that it is causing problems in your personal or financial life, contact our 24/7 live chat support immediately or email [email protected]. Seeking help is a sign of strength, not weakness.
Our safety features
tkbaje provides several important tools and measures to keep your gaming experience safe.
Self-Exclusion
You can take a break from tkbaje for a set period of time. Options range from 7 days up to permanent self-exclusion. During this time your account will be completely inactive.
Deposit Limit
Set your own maximum daily, weekly, or monthly deposit amount. Once set, this limit takes effect immediately, and a cooling-off period applies if you want to increase it.
Time-Out Feature
Take a temporary break from 24 hours up to 90 days. During this time you will not be able to log in, giving you the chance to return with a fresh mind.
Loss Limit Setting
Set your maximum loss amount for a given period in advance. When the limit is reached, the game will stop automatically and you will receive an alert.
24/7 Support
Our Bengali-language live chat support is always here for you for any issue or concern. Our experienced team is always ready to guide you in the right direction.
Minor Protection
tkbaje follows a strict age verification process. Parents can use parental control software on their devices to keep minors protected.
Assess yourself
Answer the following questions honestly. If three or more answers are "yes", please speak with our support team.
- Are you spending more than your budget on gaming?
- Are you repeatedly playing to recover lost money?
- Do you feel anxious or restless when you try to stop gaming?
- Are you hiding your gaming activity from family or friends?
- Are you neglecting work, studies, or family responsibilities because of gaming?
- Are you unable to find enjoyment without gaming?
- Are you taking loans or spending your savings to cover gaming costs?
The principles of healthy gaming
- Play for entertainment only — not as a source of income
- Set a fixed time and budget each day before you start
- Never play under the influence of alcohol or when emotional
- Take regular breaks and spend time on other hobbies
- Only play with money you can afford to lose
- When you win, keep a calm head rather than getting carried away
- If you feel a problem arising, contact support promptly
How to use the safety tools
Managing your account's safety settings on tkbaje is very simple. Set your preferred limits in just a few steps.
Log in to your account
Access your personal account on tkbaje. Use a strong password for security.
Open Profile Settings
Go to the "Responsible Gaming" section in Account Settings, where all safety options are available.
Set your preferred limits
Choose from deposit limit, loss limit, session time, or self-exclusion — whichever you need.
Confirm and save
Confirm your chosen setting. Reducing a limit takes effect immediately; increasing one is subject to a cooling-off period.
Safety measures in detail
Cooling-Off Period
Use the cooling-off period feature for a short-term break. During this time you can step away from gaming and refresh your mind. When the cooling-off period ends, you will need to reactivate your account yourself — it will not open automatically.
Session Time Limit
Set a maximum time for each gaming session. When the time is up, the system will alert you and the session will end automatically shortly after. This is very effective for breaking the habit of playing for long stretches at a time.
Reality Check Notifications
Keep reality check turned on to view a summary of your gaming session at set intervals. This lets you know how long you have been playing and what changes have occurred in your account during that time.
Permanent Self-Exclusion
If you feel that gaming is not right for you, request to permanently close your account. There is a set waiting period for reconsideration of this decision. We fully respect this decision.
Get help — we are here for you
If you feel that gaming is becoming a problem, do not hesitate to contact us. Our trained support team is always ready to help in Bengali.
Talk to us about any gaming-related concern. Whether it is setting limits, self-exclusion, or requesting account closure — we will assist you with all of it. Remember, asking for help takes courage.
Ways to contact us
Live Chat: 24 hours a day, 7 days a week — use our live chat for immediate assistance
Email: [email protected]
We process responsible gaming requests with the highest priority.
Guidelines for parents
tkbaje strictly follows a 21+ age policy. However, parents can take additional precautions to protect their children.
- Install parental control software on your device
- Use browser passwords on shared devices
- Keep your own account login details secure
- Have an open conversation with your children about the risks of online gaming
- If you have any concerns, contact [email protected]
Frequently Asked Questions
Some frequently asked questions and answers about responsible gaming.
Play safely,
enjoy with pleasure
Enjoy tkbaje's wide game collection while following responsible gaming guidelines. Slots, cricket betting, or live casino — your favourite entertainment at your own pace.